Hi Grant - I just wanted to give you some feedback from both myself and my injury management advisor upon showing her your email. I'll start by saying the following feedback is definitely unique from my 6+ years of experience case managing claims and working with workplace rehabilitation providers. Firstly, I was impressed with your thinking and particularly with your attachment referencing the Stories/Narratives that we each develop and share with others. It made me reflect on the way that my story has changed over the years and what has lead me to who I am today., I like that you share this with the injured workers and the idea of engaging them to re-write their stories, particularly as many injured workers can be consumed with their stpory being that of injury rather than what the future holds beyond injury. I am impressed by your level of service and thinking outside of the square that you develop for each case to fully engage workers in the process and their sense of ownership that you are developing. Your methods of engagement, rapport building and tailored approach towards each worker whilst remaining focused on the legislative requirements is refreshing and I am certain will result in positive outcomes for all stakeholders. I look forward to see how everything develops! With regard to my injury management advisor's feedback, well in simple tems she felt like sending a copy of your email to other workplace rehabilitation providers we engage showing them how things can be done and the level of thinking that can be applied to engage workers and provide them with tools and strategies outside of standard job seeking application in promoting recovery and return to work. Just wanted to take the time to thank you for the feedback and strategies for each of my referrals so far and let you know I have noticed that your approach with each of them is very much tailored to their individuality. Great work Grant! Claims Officer, Claims Operation Branch, Workers Compensation Insurance Division WorkCover Authority of NSW
Claims Officer - WorkCover Authority of NSW - WorkCover Authority of NSW

Workplace Injury Management

Get in early ....

Framework understands the challenges posed by the complexity of the Workers Compensation system.  We understand the needs of all participants and firmly believe we can get better results for employers, agents and workers. Our message is that we love people to work and we achieve this by using best practice methods of assessment and clear and honest communication.

Our practice is simply to facilitate problem solving. We understand the importance of listening and the value of workers’ independence. We’re equally committed to commercial considerations and believe both are compatible.

We are experienced so we can save you time and energy, and of course money, with timely advice.

We do have a small request though….please start early!

The sooner in the claims cycle we get involved, the more effective we can help you to be.

We have expertise is in prevention after the injury has occurred. That is, we can help you prevent secondary disability. We can’t predict the future but we know the typical pathway when respect is compromised. We can help you maintain trust and respect in your workplace despite the challenges injuries pose to your organisational culture.

Workplace Injury Management Services

  • Workplace Assessment
  • Functional Capacity Assessment
  • Bio-psycho-social assessment (Abilita™)
  • Ergonomic Assessment
  • Manual Handling risk assessment
  • Doctor case conferencing
  • Return to work plan development and facilitation
  • Case management
  • Work Capacity Assessments
  • Severe Injury Management
  • Complex case review and management
  • Non work related injury management
  • Psychological injury management
  • Vocational assessment
  • Job seeking case management
  • Integrated Work Capacity Assessment