Hi Grant - I just wanted to give you some feedback from both myself and my injury management advisor upon showing her your email. I'll start by saying the following feedback is definitely unique from my 6+ years of experience case managing claims and working with workplace rehabilitation providers. Firstly, I was impressed with your thinking and particularly with your attachment referencing the Stories/Narratives that we each develop and share with others. It made me reflect on the way that my story has changed over the years and what has lead me to who I am today., I like that you share this with the injured workers and the idea of engaging them to re-write their stories, particularly as many injured workers can be consumed with their stpory being that of injury rather than what the future holds beyond injury. I am impressed by your level of service and thinking outside of the square that you develop for each case to fully engage workers in the process and their sense of ownership that you are developing. Your methods of engagement, rapport building and tailored approach towards each worker whilst remaining focused on the legislative requirements is refreshing and I am certain will result in positive outcomes for all stakeholders. I look forward to see how everything develops! With regard to my injury management advisor's feedback, well in simple tems she felt like sending a copy of your email to other workplace rehabilitation providers we engage showing them how things can be done and the level of thinking that can be applied to engage workers and provide them with tools and strategies outside of standard job seeking application in promoting recovery and return to work. Just wanted to take the time to thank you for the feedback and strategies for each of my referrals so far and let you know I have noticed that your approach with each of them is very much tailored to their individuality. Great work Grant! Claims Officer, Claims Operation Branch, Workers Compensation Insurance Division WorkCover Authority of NSW
Claims Officer - WorkCover Authority of NSW - WorkCover Authority of NSW

Testimonials

WorkCover Authority of NSW

Hi Grant - I just wanted to give you some feedback from both myself and my injury management advisor upon showing her your email. I'll start by saying the following feedback is definitely unique from my 6+ years of experience case managing claims and working with workplace rehabilitation providers. Firstly, I was impressed with your thinking and particularly with your attachment referencing the Stories/Narratives that we each develop and share with others. It made me reflect on the way that my story has changed over the years and what has lead me to who I am today., I like that you share this with the injured workers and the idea of engaging them to re-write their stories, particularly as many injured workers can be consumed with their stpory being that of injury rather than what the future holds beyond injury. I am impressed by your level of service and thinking outside of the square that you develop for each case to fully engage workers in the process and their sense of ownership that you are developing. Your methods of engagement, rapport building and tailored approach towards each worker whilst remaining focused on the legislative requirements is refreshing and I am certain will result in positive outcomes for all stakeholders. I look forward to see how everything develops! With regard to my injury management advisor's feedback, well in simple tems she felt like sending a copy of your email to other workplace rehabilitation providers we engage showing them how things can be done and the level of thinking that can be applied to engage workers and provide them with tools and strategies outside of standard job seeking application in promoting recovery and return to work. Just wanted to take the time to thank you for the feedback and strategies for each of my referrals so far and let you know I have noticed that your approach with each of them is very much tailored to their individuality. Great work Grant! Claims Officer, Claims Operation Branch, Workers Compensation Insurance Division WorkCover Authority of NSW

Continue reading >

Success Story - Job Placement Program

"I thought I would let you know that as of 5 minutes ago Adam Potter is employed as a full time permanent employee of Kalyx. We have just offered him a job and he accepted. How exciting!!! A great success story for you and your program/business. Adam has been an absolute delight from day 1. No job was ever a chore, he has a great attitude and willingness to get the job done as well as a lot of personal pride as demonstrated by his presentation and his clean car!! I hope you too have seen a personal growth in Adam as his confidence has improved along the way. Cheers and thanks for the great recommendation."

Continue reading >

Agent - Club Employers Mutual

It is always a pleasure working with James Ellis and his team at Framework Group. While consistently demonstrating a high level of professionalism, attention to detail and knowledge, Framework Group work proactively with employers to not only prevent injuries but to assist injured workers in getting their lives back and therefore reducing overall claims and premium costs. Their collaborative approach, positive attitude, commitment and ability to "think outside the box" are exactly the qualities we value highly at CEM. Jaclyn Deane, Account Manager, Club Employers Mutual Limited

Continue reading >

McDonalds - Young NSW

It is with great pleasure that I recommend Sharon Richens and her team at Framework Group. I found that Sharon's verbal and written responses to be of the highest quality and the clarity of her work is exceptional. Her timeless, professionalism and dedication are exemplary. Sharon and her team not only satisfied their roles, they also helped with future planning of our business and helped implement and execute comprehensive plans. We highly recommend Sharon and her team to any company large or small. Chris Harrison, McDonalds - Young NSW

Continue reading >

Sanitarium Health and Wellbeing

I have been in my current role as OH&S Co-ordinator for Sanitarium Health and Wellbeing for the past 17 years. For nearly this entire period I have utilised the services of James Ellis and his Rehab Team. I have been delighted with the services and expertise offered by Framework Group to assist workers who have been injured. I consider James to be a Leader in his field both in his technical knowledge and in the care he genuinely displays towards those who are injured. His work is an integral part in keeping us viable as a major Food Manufacturer in Australia.

Continue reading >

Redispan Conveyors Pty Ltd

Redispan Conveyors Pty Ltd have been utilising the services of Framework Group for around 6 years now. We as a Company decided that the use of a 3rd party in the field of Pre-employment Medicals and Functional Job Description Assessments was best left to the Experts hence our relationship with Framework Group. The information we receive back on prospective new employees is comprehensive and vital for us to accurately evaluate their potential employment with our company. Framework Group have specifically tailored the Pre-employment Assessment to suit the requirements of our business which alleviates any uncertainty about the fitness of any prospective new employee to perform the tasks we require. We simply email a candidates details to Framework Group and promptly receive a reply for dates and times for the Assessment and Medical.

Continue reading >

Premium Claims Solutions

I have developed a strong working relationship with Framework Group over the past 4 years. Framework's early intervention model clearly saves their clients time and money. Their injury management expertise and energy is unmatched in my experience and I recommend them to my employer clients at every opportunity.

Continue reading >

Mingara Recreation Club

Framework Group and Mingara Leisure Group have worked in partnership for many years. Mingara has achieved great outcomes in creating and sustaining a safe workplace by leveraging the strengths of Framework Group in the provision of pre employment assessments as part of our recruitment process, the conduct of risk assessments and the development of safe operating procedures across the club, as well as the ongoing delivery of employee-focused, high touch injury management and rehabilitation coordinator services. James Ellis and his team of qualified and experienced practitioners build effective working partnerships with all stakeholders, and act as a true extension of the Mingara HR and WHS teams. Their organisational awareness and understanding of our workforce and workplace means they are able to add value across all services they deliver. Their empathetic and caring approach always shines through, and as a result of their exceptional communication skills and high quality monitoring and reporting practices, we have a truly effective operational partnership that is acknowledged in Mingara by employees and leaders alike.

Continue reading >