Experts in Catastrophic Claims Management and Lifetime Care and Support
Complex Claims often require specialised support. Framework’s team of experienced health professionals understand how to facilitate this support.
Our Catastrophic Claims team have experience and a strong focus on facilitating independence. They understand how to assess and manage the complexities that arise and know when to act urgently. Communication skills combined with clinical knowledge and an understanding of the psychosocial factors that influence outcomes are Framework’s strong suit.
Framework has a well established regional presence and network and understands the challenges that arise in country locations. Despite the long term effect of such life changing injuries, the Framework team understands the need to act promptly and provide continuity.
Framework Group is also proud of the depth of experience we bring to servicing the Lifetime Care and Support Scheme. All of our approved Case Managers have at least ten years experience. Our geographical coverage includes most of NSW with a strong presence in country regions and our team, who live in the regions they service, understand the unique challenges of servicing these regional areas.
Our experienced personnel understand the need to achieve a balance between support and empowerment. Equally they understand the need for an appreciation of the family and interpersonal relationships and psychosocial factors that impact on outcomes. They combine strong communication skills with clinical expertise and a focus on facilitating and maximising independence. Despite the long term effect of such life changing injuries, the Framework team understands the need to act promptly and provide continuity.
Lifetime Care and Support Services: