Hi Grant - I just wanted to give you some feedback from both myself and my injury management advisor upon showing her your email. I'll start by saying the following feedback is definitely unique from my 6+ years of experience case managing claims and working with workplace rehabilitation providers. Firstly, I was impressed with your thinking and particularly with your attachment referencing the Stories/Narratives that we each develop and share with others. It made me reflect on the way that my story has changed over the years and what has lead me to who I am today., I like that you share this with the injured workers and the idea of engaging them to re-write their stories, particularly as many injured workers can be consumed with their stpory being that of injury rather than what the future holds beyond injury. I am impressed by your level of service and thinking outside of the square that you develop for each case to fully engage workers in the process and their sense of ownership that you are developing. Your methods of engagement, rapport building and tailored approach towards each worker whilst remaining focused on the legislative requirements is refreshing and I am certain will result in positive outcomes for all stakeholders. I look forward to see how everything develops! With regard to my injury management advisor's feedback, well in simple tems she felt like sending a copy of your email to other workplace rehabilitation providers we engage showing them how things can be done and the level of thinking that can be applied to engage workers and provide them with tools and strategies outside of standard job seeking application in promoting recovery and return to work. Just wanted to take the time to thank you for the feedback and strategies for each of my referrals so far and let you know I have noticed that your approach with each of them is very much tailored to their individuality. Great work Grant! Claims Officer, Claims Operation Branch, Workers Compensation Insurance Division WorkCover Authority of NSW
Claims Officer - WorkCover Authority of NSW - WorkCover Authority of NSW

Online Return to Work

We promote increased networking both online and offline.

Research shows that being more socially connected promotes positivity and more efficient return to work results

Our Online Return to Work program offers:

  • Convenience - support can be offered at any time.  Eliminates the common problem of missed face-to-face meetings
  • More independence and Less Cost - Online support is far more economical for both Employers and Agents.  
  • Focus - on the important things - Education, Autonomy and self-help
  • Greater accessibility - our web based service offers greater choice and ease of access for remote/rural areas
  • Anonymity - helps reduce the social stigma associated with receiving external support

Our Online Return to Work brochure gives an overview of this innovative service delivery method

You might also be interested in our Mobile Return to Work services - offering On the Road Rehabilitation