It is always a pleasure working with James Ellis and his team at Framework Group. While consistently demonstrating a high level of professionalism, attention to detail and knowledge, Framework Group work proactively with employers to not only prevent injuries but to assist injured workers in getting their lives back and therefore reducing overall claims and premium costs. Their collaborative approach, positive attitude, commitment and ability to "think outside the box" are exactly the qualities we value highly at CEM. Jaclyn Deane, Account Manager, Club Employers Mutual Limited
Jaclyn Deane - Agent - Club Employers Mutual

Education & Training

Framework’s learning support isn’t driven by compliance. We want to make a positive and sustainable difference to your organisation. 

The Framework team want your staff to understand that injuries occur for reasons other than the obvious physical hazards. We can’t prevent injuries simply by providing manual handling training and signage telling people to be safe. Your team make daily decisions that are constrained by time pressures, the need to satisfy client expectations, limited resources and the inevitability of human fallibility. We want your team to understand that mistakes are inevitable but are also a rich source of learning.

 

Learning support

At Framework we advocate a pedagogical approach to supporting our clients. We understand that learning is about followership and partnership and we believe our clients benefit from stimulation to think critically. Although we position ourselves as subject matter experts in injury management, we recognise that successful injury management depends on an organisations’ culture and focus on learning.

Framework has developed the following programs to support our clients and we also partner with like-minded organisations to expand the range of services beyond our own specialties.

 

       Injury prevention strategy workshop

1 day workshop designed for senior management and line managers.

  • Interactive presentation that highlights the real reasons that injuries occur and how they differ from conventional wisdom
  • Highlights the limitations of generic & traditional risk assessments
  • Facilitates empowerment strategies
  • Facilitates strategies for empowering injury prevention amongst your team

 

Injury prevention training

Customised training for your team

  • Designed as an outcome from the injury prevention strategy workshop
  • Raises awareness of the real reasons that injuries occur
  • That is;
    • Complacency
    • Distraction
    • Rushing
    • Overconfidence
    • Organisational culture
    • Reporting culture: are you hiding your injuries?
  • Manual handling & Ergonomics – just the tip of the iceberg
  • Facilitates team ownership of preventative strategies

 

      Advanced RTW Coordinator training

      2 days at your place or ours

  • Humanising workers compensation (People over Process)
  • Biopsychosocial injury management
  • Secondary disability: how to avoid it
  • Early intervention: was is it really?
  • Motivation and workers compensation (it’s not just carrot & stick)
  • Effective communication for supervisors and managers (empowerment as an alternative to control)
  • Creative suitable duties (includes strategies for capturing tacit knowledge)
  • Empowerment strategies (delivered in a case study format)
  • Understanding leadership and followership
  • WorkCover premiums – saving money by supporting your people

 

Supervisor mentoring/critical coaching

Ongoing assistance to supervisors, as needed, to assist in critical thinking and strategising in injury management. Research has identified that most supervisors feel the following with respect to injury management at work;

  • Helpless and confused in the role as a supervisor
  • Fearful of handling personal problems in the workplace
  • Guilt about putting more pressure on someone who is perceived to already have problems
  • A fear of confrontation, criticism or losing control.
  • Uncertainty of how to communicate about personal issues with the employee
  • Taking on a person’s stresses and problems as their own
  • Frustration at balancing the additional time spent in supporting individual employee needs with the demands of time pressures, service standards and management expectations.

Framework’s mentoring is designed to support supervisor’s critical thinking and enhance their learning, rather than to just tell them what to do.