"I thought I would let you know that as of 5 minutes ago Adam Potter is employed as a full time permanent employee of Kalyx. We have just offered him a job and he accepted. How exciting!!! A great success story for you and your program/business. Adam has been an absolute delight from day 1. No job was ever a chore, he has a great attitude and willingness to get the job done as well as a lot of personal pride as demonstrated by his presentation and his clean car!! I hope you too have seen a personal growth in Adam as his confidence has improved along the way. Cheers and thanks for the great recommendation."
- Success Story - Job Placement Program

I work in workers compensation

17 Sep 2015

When I tell people, at a BBQ for example - when their PC demeanor is perhaps suppressed - that I work in the arena of workers compensation, the reaction is usually disappointing. It would be very rare for someone to react by saying that it must be great to work in a field where you can help people, or for them to express their wish they had gotten into the workers compensation industry. So I generally just say I am a physiotherapist.

If only they knew the great potential provided to organisations by their inevitable injuries.

In our culture we value decisiveness. We value being right. We value plans. We value oversimplified explanations because we're time poor. These values loom large in the workers compensation environment. My observation is that the ongoing efforts to control, perpetuated by our 3-4 year political cycles, iteratively create a dehumanising sub culture.

Optimistically however, in an environment where the illusion of control is pervasive - manifest as processes, rules, legislation and misleading attempts to be objective  - opportunities to be human abound. When you work within a dehumanising sub culture - a humanising approach seems novel.

My hope is that we can change our language, that we can change the discourse and that we can challenge the conventional wisdom that people who have been injured at work should be considered with suspicion.

My hope is that we can stop calling injured workers claimants, that we can stop sending letters to workers that are infused with medico-legal jargon. That we can stop assessing claimants and start really meeting people. That we can suspend our adversarial agendas, and listen to peoples' stories through a prism that acknowledges how little we now about them...and acknowledges that they can be trusted with choices around their recovery.

I'd really like my intuitive response at BBQs to be a proud expression that I work in workers compensation. I would really like the reaction to be one of genuine curiosity and even a degree of positivity.

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